Other Policies

​

General Disclaimer

​

Please note that no marketing decision or advice can ever be made with full certainty. We take all reasonable efforts to ensure information provided is accurate and up-to-date, however there are many factors outside our control, such as unforeseen changes to macroeconomic conditions. As a result, the client takes full responsibility for all decisions and action, and should assess all information in context of their business, budget, risk management approach and other factors.

​

Billing for Projects and consulting

​

a) Projects

- Pre-planned projects, which are quoted in advance.

- A deposit must be paid in advance prior to work starting.

- The full amount must be paid prior to final delivery of work.

- Quoting and planning is generally not billed. 

- Most other work is typically factored into the cost of the project.

​

b) Consulting

- Billed hourly at a standard hourly rate.

- Invoices are distributed periodically on a post-paid, 'pay-as-you-go' basis.

- Payment is typically due within 14 days from the date of invoice.

- Anything which requires marketing work is billable.

- Anything which requires marketing expertise is billable.