Other Policies
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General Disclaimer
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Please note that no marketing decision or advice can ever be made with full certainty. We take all reasonable efforts to ensure information provided is accurate and up-to-date, however there are many factors outside our control, such as unforeseen changes to macroeconomic conditions. As a result, the client takes full responsibility for all decisions and action, and should assess all information in context of their business, budget, risk management approach and other factors.
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Billing for Projects and consulting
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a) Projects
- Pre-planned projects, which are quoted in advance.
- A deposit must be paid in advance prior to work starting.
- The full amount must be paid prior to final delivery of work.
- Quoting and planning is generally not billed.
- Most other work is typically factored into the cost of the project.
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b) Consulting
- Billed hourly at a standard hourly rate.
- Invoices are distributed periodically on a post-paid, 'pay-as-you-go' basis.
- Payment is typically due within 14 days from the date of invoice.
- Anything which requires marketing work is billable.
- Anything which requires marketing expertise is billable.